ACL RD-TEC 1.0 Summarization of P06-1093
Paper Title:
AUTOMATIC GENERATION OF DOMAIN MODELS FOR CALL-CENTERS FROM NOISY TRANSCRIPTIONS
AUTOMATIC GENERATION OF DOMAIN MODELS FOR CALL-CENTERS FROM NOISY TRANSCRIPTIONS
Authors: Shourya Roy and L Venkata Subramaniam
Primarily assigned technology terms:
- algorithm
- asr system
- automatic generation
- automatic speech recognition
- call routing
- classification
- clustering
- clustering algorithm
- computational linguistics
- distance function
- document summarization
- feature engineering
- finite state
- finite state machines
- harvesting
- identification
- information retrieval
- internet
- linking
- listing
- matching
- mining
- monitoring
- noise removal
- one clustering
- parsers
- parsing
- post-processing
- processing
- recognition
- recognition system
- recognition systems
- recognizer
- search
- searching
- speech recognition
- speech recognition system
- speech recognition systems
- speech recognizer
- spoken dialog
- spontaneous speech recognition
- stemmer
- summarization
- text classification
- text clustering
- thresholding
- top-down approach
- topic identification
- transcription
- type classification
- unsupervised method
- unsupervised technique
Other assigned terms:
- accent
- approach
- association for computational linguistics
- bottom-up approach
- call center
- cluster
- clusters
- concept
- concepts
- conversation
- dialog
- dictionary
- distribution
- document
- domain model
- duration
- error rate
- fact
- feature
- generation
- hierarchical model
- index
- linguistics
- meaning
- method
- n-gram
- n-grams
- noise
- ontology
- pause
- phrase
- phrase level
- prediction accuracy
- punctuation
- punctuation marks
- queries
- recognition errors
- sentence
- sentence boundaries
- sentences
- server
- silence
- similarity metric
- speech recognition errors
- statistics
- taxonomy
- technique
- text
- topics
- training
- transcriptions
- tree
- word
- word error rate
- word error rates
- word level
- words
