ACL RD-TEC 1.0 Summarization of W00-1011
Paper Title:
DYNAMIC USER LEVEL AND UTILITY MEASUREMENT FOR ADAPTIVE DIALOG IN A HELP-DESK SYSTEM
DYNAMIC USER LEVEL AND UTILITY MEASUREMENT FOR ADAPTIVE DIALOG IN A HELP-DESK SYSTEM
Authors: Preetam Maloor and Joyce Chai
Primarily assigned technology terms:
- action planning
- algorithm
- content realization
- content selection
- dialog management
- dialog manager
- dialog system
- dialog systems
- language generation
- learning
- learning techniques
- machine learning
- machine learning techniques
- modeling
- plan recognition
- planner
- problem solving
- re-training
- recognition
- repair
- response generation
- shortest path
- user modeling
Other assigned terms:
- acyclic graph
- acyclic problem graph
- cognitive
- concept
- concepts
- dialog
- discourse
- discourse history
- forest
- generation
- graph structure
- help-desk
- help-desk support
- hypotheses
- hypothesis
- knowledge
- mechanisms
- methodology
- natural language
- process
- query
- response strategy
- root node
- speech acts
- style
- syntax
- system response
- technical domain
- technical terms
- term
- terms
- tree
- trees
- understanding
- user
- user expertise
