N01-1018 translation model in the context of a call routing task of unconstrained speech
J99-3003 Figure 4 . In order to carry out call routing with the aforementioned vector
P04-3021 practical applications including call routing and text classification . Most
J99-3003 Routing Example . To illustrate the call routing process with an example , suppose
J99-3003 need to be carried out during the call routing process . First , a pseudodocument
J99-3003 of n topics ( or in the case of call routing , destinations ) most closely
J99-3003 by only 4 % . 2 . Related Work Call routing is similar to text categorization
J99-3003 returned . We apply this technique to call routing by treating each destination
A00-2028 system based on the notion of call routing ( Gorin et al. , 1997 ; Chu-Carroll
N06-2020 word and document clustering , call routing and semantic inference for spoken
J99-3003 the vector model . The overall call routing system has the following desirable
P06-1026 e.g. call-types in the case of call routing systems ) , the LG model , and
N13-2013 domains such as luggage retrieval or call routing , users are less likely to change
J09-3002 applications such as natural language call routing ( Haffner , Tur , and Wright
P98-1040 Dialogue Management in Vector-Based Call Routing </title> Chu-Carroll Carpenter
J99-3003 this analysis . Our approach to call routing is novel in its application of
J99-3003 operator . ' 4 . Vector-based Call Routing In addition to notifying the
J99-3003 by 4 % . 1 . Introduction The call routing task is one of directing a customer
J99-3003 matches a caller 's request . Call routing is distinguished from text categorization
C02-1152 tractedfromthequeryandstatisticalmatching is performed . Call routing task ( Chu-Carroll and Carpenter
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