N01-1018 |
translation model in the context of a
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task of unconstrained speech
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Figure 4 . In order to carry out
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with the aforementioned vector
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P04-3021 |
practical applications including
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call routing
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and text classification . Most
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J99-3003 |
Routing Example . To illustrate the
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call routing
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process with an example , suppose
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J99-3003 |
need to be carried out during the
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call routing
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process . First , a pseudodocument
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J99-3003 |
of n topics ( or in the case of
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call routing
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, destinations ) most closely
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J99-3003 |
by only 4 % . 2 . Related Work
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Call routing
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is similar to text categorization
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J99-3003 |
returned . We apply this technique to
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call routing
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by treating each destination
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A00-2028 |
system based on the notion of
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call routing
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( Gorin et al. , 1997 ; Chu-Carroll
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N06-2020 |
word and document clustering ,
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call routing
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and semantic inference for spoken
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J99-3003 |
the vector model . The overall
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call routing
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system has the following desirable
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P06-1026 |
e.g. call-types in the case of
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call routing
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systems ) , the LG model , and
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N13-2013 |
domains such as luggage retrieval or
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call routing
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, users are less likely to change
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J09-3002 |
applications such as natural language
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call routing
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( Haffner , Tur , and Wright
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P98-1040 |
Dialogue Management in Vector-Based
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Call Routing
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</title> Chu-Carroll Carpenter
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this analysis . Our approach to
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call routing
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is novel in its application of
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J99-3003 |
operator . ' 4 . Vector-based
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Call Routing
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In addition to notifying the
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J99-3003 |
by 4 % . 1 . Introduction The
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call routing
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task is one of directing a customer
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J99-3003 |
matches a caller 's request .
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Call routing
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is distinguished from text categorization
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C02-1152 |
tractedfromthequeryandstatisticalmatching is performed .
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Call routing
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task ( Chu-Carroll and Carpenter
|